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TERMS AND CONDITIONS

Moore Health LLC d/b/a Moore Health MD

moorehealthmd.com · Effective Date: July 15, 2026

Please read these Terms and Conditions carefully before using this website or purchasing any product or program from Moore Health LLC. By accessing moorehealthmd.com or completing a purchase, you agree to be bound by these Terms. Before you complete a purchase, you will be presented with a checkbox or button confirming your acceptance of these Terms and Conditions and our Privacy Policy. By checking that box or clicking that button, you affirmatively represent that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, you must not proceed with your purchase and must not access or use this website.

THIS CONTRACT CONTAINS A BINDING ARBITRATION PROVISION WHICH MAY BE ENFORCED BY THE PARTIES.

1. About Moore Health LLC

Moore Health LLC is a Missouri limited liability company operating under the trade name Moore Health MD. Moore Health LLC produces and distributes digital educational wellness content, tools, and materials designed to support healthy lifestyle behaviors. Moore Health LLC is not a medical practice, clinic, telehealth service, or healthcare facility of any kind.

2. Educational Content Only; No Medical Advice or Healthcare Relationship

All content on this website and in all Moore Health LLC programs, materials and communications is provided for general educational and informational purposes only. Nothing on this website or in any Moore Health LLC product, program, communication, or other material constitutes medical advice, medical diagnosis, medical prognosis, treatment recommendation, or any other form of individualized healthcare guidance.

Accessing or using this website or purchasing from Moore Health LLC does not create a physician-patient relationship, practitioner-patient relationship, telehealth relationship, or any other professional healthcare relationship between you and Moore Health LLC or any person associated with Moore Health LLC. Moore Health LLC does not provide individualized health assessments, diagnostic services, treatment recommendations, medication management, medical monitoring, or any other clinical services through this website or any Moore Health LLC program or product.

This disclaimer applies equally to all content formats, including any future live sessions, group Q&A sessions, office hours, webinars, or coaching programs that Moore Health LLC may offer. Moore Health LLC produces general health education designed for a broad audience. Content is not tailored to the specific health circumstances, medical history, diagnoses, conditions, or needs of any individual. Before making any changes to your diet, nutritional regimen, supplement or vitamin use, exercise or fitness program, medication, or any other aspect of your health or lifestyle, consult a licensed physician, registered dietitian, or other qualified healthcare professional who can evaluate your individual circumstances and health status. If you are currently under the care of a healthcare provider for any medical condition, do not alter your treatment plan or regimen based on Moore Health LLC content without first consulting your provider.

Health, nutrition, and wellness science is an evolving field. Moore Health LLC makes reasonable efforts to ensure that its content is accurate and current at the time of publication, but makes no warranty that content reflects the most recent scientific research, clinical guidelines, or applicable standards of care. The information provided through this website and Moore Health LLC programs may not reflect current developments and may not apply to your specific circumstances. You should always verify health information with qualified healthcare professionals and authoritative sources.

Do not submit personal health information, medical records, symptom descriptions, prescription information, laboratory results, or other sensitive health data through any Moore Health LLC communication channel, including email, website contact forms, or program communications. Moore Health LLC is not in a position to receive, review, or respond to personal health data, and does not treat any such communications as confidential health information. If you have individual health concerns, consult a licensed healthcare professional directly.

3. Medical Emergencies

This website and Moore Health LLC materials are not designed for use during a medical emergency and are not a substitute for emergency medical care. If you believe you are experiencing a medical emergency, call 911 or seek immediate medical attention. Do not rely on Moore Health LLC content, website communications, or any attempt to contact Moore Health LLC in an emergency.

4. Eligibility

This website and all Moore Health LLC programs and products are intended for individuals 18 years of age or older. By accessing this website or completing a purchase, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding contract. Moore Health LLC reserves the right to terminate access if this representation is found to be false.

5. Acceptance of Terms; Changes to These Terms

These Terms and Conditions and our Privacy Policy are presented to you at checkout before any purchase is completed. By affirmatively checking the checkbox or clicking the acceptance button at checkout, you acknowledge that you have read these Terms and Conditions and our Privacy Policy in their entirety, and you agree to be bound by them. Your acceptance is recorded at the time of your purchase. If you do not agree to these Terms and Conditions or our Privacy Policy, you must not complete a purchase and must not access or use this website.

Moore Health LLC reserves the right to modify these Terms at any time in its sole discretion. Material changes will be posted to moorehealthmd.com with a revised effective date. For existing customers, material changes to these Terms will be presented for affirmative re-acceptance the next time you complete a purchase following the effective date of the revised Terms; completing a purchase after that date constitutes your acceptance of the revised Terms as in effect at that time. For general visitors who do not complete a purchase, continued use of this website following the posting of revised Terms constitutes acceptance of the revised Terms. You are responsible for reviewing these Terms periodically. If you do not agree to revised Terms, you must discontinue use of this website and not complete any further purchases.

6. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at https://moorehealthmd.com/privacy-policy. By using this website, you consent to all actions taken by Moore Health LLC with respect to your information in compliance with the Privacy Policy.

7. Purchases and Payment

7.1 Digital Products. Moore Health LLC currently offers downloadable PDF educational materials for purchase on a one-time, pay-per-download basis. No recurring subscription or auto-renewal billing is used at this time. If subscription-based offerings are introduced in the future, separate subscription terms will be provided at that time.

7.2 Payment Processing. All purchases are processed through Kajabi Payments powered by Stripe. By completing a purchase, you authorize the charge to your payment method. Moore Health LLC does not store payment card data. You represent and warrant that (a) the payment information you supply is true, correct, and complete; (b) charges incurred will be honored by your financial institution; and (c) you are authorized to use the payment method provided.

7.3 Delivery of Digital Products. Upon confirmation of payment, purchased PDF materials will be made available to you for download via your Kajabi account. You are responsible for downloading and saving your purchased files. Moore Health LLC is not responsible for files lost due to device failure, deletion, or other circumstances within your control.

7.4 No Returns or Refunds on Digital Downloads. Because our products are digital goods that are immediately accessible upon purchase, all sales are final. Moore Health LLC does not offer refunds or exchanges once a digital file has been delivered or made available for download, except as required by applicable law. If you experience a technical problem that prevents access to a purchased file, please contact us at info@moorehealthmd.com within seven (7) business days of purchase and we will make reasonable efforts to assist you.

7.5 Chargebacks. If you initiate a chargeback or payment dispute with your financial institution in circumstances where Moore Health LLC has fulfilled its obligations under these Terms, Moore Health LLC reserves the right to recover the disputed amount, together with any fees and costs incurred, through available legal means, and to suspend or terminate your access to purchased materials.

8. Intellectual Property

8.1 Ownership. All content, materials, frameworks, tools, methodologies, graphics, logos, trademarks, and materials on this website and in all Moore Health LLC products, including The Metabolic Governance Method™, The Stability Engine™, The 6-Week Metabolic Recalibration™, and all associated workbooks, PDFs, and written materials, are the exclusive intellectual property of Moore Health LLC and are protected by applicable United States and international copyright, trademark, and other intellectual property laws. No right, title, or interest in or to any content is transferred to you by purchase or use.

8.2 Limited License. Your purchase of a Moore Health LLC digital product grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable, single-user license to access and use the purchased materials for your own individual, non-commercial purposes only. This license does not include any right to resell, redistribute, sublicense, or exploit the materials commercially.

8.3 Prohibited Uses. You may not:

  • Reproduce, copy, distribute, resell, or publicly share any program materials;
  • Share, transfer, or sell your account credentials or program access to any other person
  • Allow any other individual to access program content using your account, login, or credentials
  • Purchase one account for use by multiple individuals, households, or organizations
  • Upload any Moore Health LLC materials to artificial intelligence systems, training datasets, public repositories, or shared workspaces;
  • Use Moore Health LLC materials to train, fine-tune, or develop artificial intelligence models or systems;
  • Share PDFs, workbooks, or worksheets with others outside of your personal use
  • Post program materials in public groups, forums, or social media;
  • Remove or alter any proprietary, copyright, or trademark notices from materials; or
  • Create derivative works without the express prior written permission of Moore Health LLC.

Moore Health LLC reserves the right to terminate access without refund if account sharing or unauthorized multi-user access is detected.

8.4 Trademarks. The Moore Health LLC name, Moore Health MD trade name, all program names, and related logos and slogans are trademarks of Moore Health LLC. You may not use any such marks without the prior written permission of Moore Health LLC.

8.5 Copyright Infringement — DMCA Notice. If you believe that content on this website infringes your copyright, please send a written notice to Moore Health LLC containing the following information, as required by 17 U.S.C. § 512(c)(3): (a) a physical or electronic signature of the person authorized to act on behalf of the copyright owner; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the allegedly infringing material and its location on the website; (d) your contact information, including address, telephone number, and email address; (e) a statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, made under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner. Notices should be directed to: support@moorehealthMD.com.

Moore Health LLC Support

201 West Lake St PMB #40748

Chicago, IL 60606.

9. Acceptable Use

By accessing this website and purchasing Moore Health LLC products, you agree not to:

  • Submit false, misleading, or fraudulent information in connection with any purchase or account;
  • Attempt to disrupt, interfere with, or gain unauthorized access to this website or its underlying systems;
  • Use any robot, spider, scraper, crawler, or other automated means to access or copy data from this website;
  • Introduce any viruses, malware, or other technologically harmful code;
  • Engage in harassment, hate speech, discrimination, or abusive conduct toward Moore Health LLC, its staff, or any other person in connection with this website;
  • Post, share, or transmit illegal content of any kind;
  • Provide or solicit individualized medical advice in any Moore Health LLC community, cohort, or group setting;
  • Use any Moore Health LLC community or group setting to solicit patients, clients, or customers for competing services;
  • Impersonate any person or entity associated with Moore Health LLC; or
  • Use this website for any purpose that violates any applicable federal, state, local, or international law or regulation.

Moore Health LLC reserves the right to remove any user-generated content at its sole discretion, with no obligation to explain or preserve it. Moore Health LLC reserves the right to suspend or terminate your access, without refund, for violations of these standards. This right applies to the website, all programs, all cohort or community features, and all future Moore Health LLC offerings.

10. Technology and Access

Moore Health LLC digital products are delivered via your Kajabi account. You are responsible for maintaining internet access, a compatible device, and any software or hardware necessary to access and open program materials. Moore Health LLC does not guarantee uninterrupted, error-free, or continuous access to its website, delivery systems or program content. Moore Health LLC is not responsible for access failures resulting from your technology, internet connection, or device.

Moore Health LLC reserves the right to modify, update, or discontinue website features or content with reasonable notice and will make reasonable efforts to provide alternative access in the event of a platform disruption beyond its control. Your use of any third-party platform (including Kajabi) is subject to that platform's own terms of service. Moore Health LLC is not liable for third-party platform outages or changes beyond its control.

11. Assumption of Risk

You acknowledge that health, diet, and wellness activities involve inherent risks, and that your decision to follow or implement any educational content provided by Moore Health LLC is made voluntarily, based on your own judgment and in consultation with your licensed healthcare provider. You assume full responsibility for any outcomes, adverse effects, or consequences arising from your use of or reliance on Moore Health LLC materials. Moore Health LLC materials are not a substitute for individualized medical advice, and Moore Health LLC makes no representations that any program or material is safe or appropriate for your particular health circumstances.

12. Results Disclaimer

Testimonials and examples on this website and in Moore Health LLC programs and materials reflect individual experiences only and are not typical results. They are not guarantees that any user will achieve the same or similar results. Individual results depend on many factors, including but not limited to individual health status, adherence, and other lifestyle variables. Moore Health LLC makes no cure claims and no superiority claims, and makes no representations or warranties regarding specific health outcomes.

13. Disclaimer of Warranties

THE WEBSITE AND ALL MOORE HEALTH LLC DIGITAL PRODUCTS AND CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. MOORE HEALTH LLC DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. MOORE HEALTH LLC DOES NOT WARRANT THAT THE WEBSITE WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MOORE HEALTH LLC ALSO DISCLAIMS ANY WARRANTY THAT ITS DIGITAL EDUCATIONAL MATERIALS ARE ACCURATE, COMPLETE, CURRENT, OR SUITABLE FOR ANY PARTICULAR PURPOSE OR INDIVIDUAL.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING UNDER THE MISSOURI MERCHANDISING PRACTICES ACT.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL MOORE HEALTH LLC, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, LOSS OF DATA, LOSS OF PROFITS, OR PERSONAL INJURY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THIS WEBSITE OR ANY MOORE HEALTH LLC PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MOORE HEALTH LLC'S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THIS WEBSITE OR ANY MOORE HEALTH LLC PRODUCT SHALL NOT EXCEED, IN THE AGGREGATE, THE GREATER OF: (1) THE AMOUNT YOU ACTUALLY PAID TO MOORE HEALTH LLC FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (2) FIFTY DOLLARS ($50).

THE FOREGOING LIMITATIONS DO NOT APPLY TO ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING UNDER THE MISSOURI MERCHANDISING PRACTICES ACT.

15. Indemnification

You agree to defend, indemnify, and hold harmless Moore Health LLC, its members, managers, officers, employees, agents, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms; (b) your use of this website or any Moore Health LLC product; (c) your violation of any applicable law or regulation; or (d) any misrepresentation made by you in connection with a purchase or use of this website.

16. AI Use Disclosure

Moore Health LLC uses artificial intelligence tools to assist with operational and content production tasks, including drafting, formatting, editing, and administrative functions. All clinical content, educational frameworks, program methodologies, and professional positions published by Moore Health LLC reflect the knowledge, training, and judgment of qualified health professionals and the leadership of Moore Health LLC. AI tools support content production; they do not originate, independently review, validate, or replace the clinical or educational substance of Moore Health LLC’s programs or materials. Moore Health LLC does not use AI tools to generate individualized health assessments, diagnoses, treatment recommendations, or medical guidance of any kind. No AI-generated output is presented to users as personalized health advice.

Moore Health LLC does not currently use AI tools to conduct behavioral profiling or automated decision-making that produces legal or similarly significant effects concerning users. Moore Health LLC may use AI-enabled tools in connection with user data for purposes including analytics, content personalization, and automated or algorithmically assisted decision-making. Where such tools are used, they may process information such as usage patterns, content interactions, and platform behavior to improve services, tailor content delivery, or inform operational decisions. If Moore Health LLC implements any such personalization, profiling, or automated decision-making in the future, it will update its Privacy Policy accordingly and provide any notices, opt-out rights, or other choices required by applicable law before doing so.

17. Third-Party Links and Platforms

This website and Moore Health LLC programs may include links to third-party websites or resources and may be delivered through third-party platforms, including Kajabi. Moore Health LLC is not responsible for the content, privacy practices, terms, availability, service interruptions, outages, platform changes, or access issues of any third-party website, resource, or platform, including Kajabi. Links and platform access are provided for convenience and program delivery only and do not constitute endorsement. If you access any third-party website, resource, or platform through this site or any Moore Health LLC program, you do so at your own risk and subject to that third party’s terms and policies.

18. Force Majeure

Moore Health LLC shall not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including but not limited to: platform outages, internet disruptions, natural disasters, illness or incapacitation of key personnel, acts of government, or other circumstances outside Moore Health LLC's reasonable control. In such events, Moore Health LLC will make reasonable efforts to resume performance as promptly as practicable.

19. Governing Law; Arbitration

These Terms and all matters arising out of or relating to them, including your use of this website or any Moore Health LLC product (whether in contract, tort, or otherwise), shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict-of-law provisions.

Most concerns can be resolved quickly and to your satisfaction by contacting Moore Health LLC as set forth in Section w below.

In the event that Moore Health LLC is not able to resolve a dispute and to the extent allowed by law, you hereby agree that either you or Moore Health LLC may require any dispute, claim, or cause of action ("Claim") between you and Moore Health LLC or any third parties arising out of use of the website, the products or programs, and any other actions with Moore Health LLC (whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory) to be arbitrated on an individual (non-class) basis. Claims also include, except as otherwise provided herein, disputes related to the coverage, applicability, arbitrability, enforceability, formation, scope, or validity of these Terms, including this Arbitration provision, all of which shall be subject to the sole power of the arbitrator as described herein. Notwithstanding anything else herein, the enforceability of the Class Action Waiver shall be determined by a court. In addition, both parties retain the right to seek relief in a small claims court (or a state court equivalent) for a Claim within the scope of its jurisdiction so long as the small claims action does not seek to certify a class, combine the claims of multiple persons, recover damages in excess of the limit for a small claim under applicable state law or is not transferred, removed, or appealed from small claims court to any different court. Additionally, if you are a California resident, you retain the right to obtain public injunctive relief from any court with proper jurisdiction.

THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS VERY LIMITED. ADDITIONALLY, ANY ARBITRATION OF A CLAIM WILL BE ON AN INDIVIDUAL BASIS, AND, THEREFORE, YOU UNDERSTAND AND AGREE THAT YOU ARE WAIVING THE RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS MEMBER IN A CLASS ACTION LAWSUIT. AS PART OF THIS WAIVER, YOU AGREE THAT YOU WAIVE THE RIGHT TO ACT AS A PRIVATE ATTORNEY GENERAL IN AN ARBITRATION; THAT EXCEPT AS OTHERWISE PROVIDED IN THIS ARBITRATION AGREEMENT, CLAIMS BROUGHT BY OR AGAINST YOU MAY NOT BE JOINED OR CONSOLIDATED WITH CLAIMS BROUGHT BY OR AGAINST ANY OTHER PERSON; AND THE ARBITRATOR SHALL HAVE NO AUTHORITY TO CONDUCT A CLASS-WIDE ARBITRATION, PRIVATE ATTORNEY GENERAL ARBITRATION OR MULTIPLE-PARTY ARBITRATION.

You and Moore Health LLC agree that your use of the Moore Health LLC products and programs involves interstate commerce, and that this arbitration agreement shall be interpreted and enforced in accordance with the Federal Arbitration Act (FAA) set forth in Title 9 of the U.S. Code to the fullest extent possible, notwithstanding any state law to the contrary, regardless of the origin or nature of the Claims at issue. The arbitrator must follow, to the extent applicable: (1) the substantive law of the State of Missouri; (2) the applicable statutes of limitations; and (3) claims of privilege recognized at law. The arbitrator will not be bound by federal, state or local rules of procedure and evidence or by state or local laws concerning arbitration proceedings.

If either you or Moore Health LLC elect to arbitrate a Claim, the dispute shall be resolved by binding arbitration administered under the applicable rules of the American Arbitration Association ("AAA"). Either you or Moore Health LLC may elect to resolve a particular Claim through arbitration, even if the other party has already initiated litigation in court related to the Claim, by: (a) making written demand for arbitration upon the other party, (b) initiating arbitration against the other party, or (c) filing a motion to compel arbitration in court. If this is a consumer-purpose transaction, the applicable rules will be the AAA's Consumer Arbitration Rules. The applicable AAA rules and other information about arbitrating a claim under AAA, including how to submit a dispute to arbitration, may be obtained by visiting its website at https://www.adr.org/ or by calling 1-800-778-7879. If AAA will not serve as the administrator of the arbitration, and you and Moore Health LLC cannot then agree upon a substitute arbitrator, you and Moore Health LLC shall request that a court with proper jurisdiction appoint an arbitrator. However, Moore Health LLC will abide by the applicable AAA rules regardless of the forum. Arbitration shall be conducted in the county and state where you accepted these Terms, you reside, or another reasonably convenient place to you as determined by the arbitrator, unless applicable laws require another location. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Except as provided in applicable statutes, the arbitrator's award is not subject to review by the court and it cannot be appealed. The parties will have the option to request and receive a statement of reasons for the arbitration award.

If you elect to file the arbitration, and this is a consumer-purpose transaction, you will pay the filing fee to the extent required by AAA's Consumer Arbitration Rules but not to exceed the cost of filing a lawsuit. Any amount above what it would cost you to file a lawsuit, Moore Health LLC will pay. All other arbitration fees and expenses shall be allocated to Moore Health LLC according to AAA rules. Except for the arbitration fees and expenses, each party shall pay its own costs and fees incurred (including attorneys' fees), unless the arbitrator allocates them differently in accordance with applicable law. This paragraph applies only if this is a consumer-purpose transaction.

Additional Procedures for Mass Arbitration. If twenty-five (25) or more similar Claims (including yours) are asserted against Moore Health LLC by the same or coordinated counsel or are otherwise coordinated ("Mass Arbitration"), you and Moore Health LLC agree that these Additional Procedures for Mass Arbitration (in addition to the other provisions of this arbitration agreement) shall apply. You agree to this process even though resolution of your Claim may be delayed and ultimately proceed in court. The parties agree that as part of these procedures, their counsel shall meet and confer in good faith in an effort to resolve the Claims, streamline procedures, address the exchange of information, modify the number of Claims to be adjudicated, and conserve the parties' and the AAA's resources. If your Claim is part of a Mass Arbitration, any applicable limitations periods (including statutes of limitations) shall be tolled for your Claim from the time that your Claim is first submitted to the AAA until your Claim is selected to proceed as part of a staged process or is settled, withdrawn, otherwise resolved, or opted out of arbitration pursuant to this provision. Stage One: In Stage One, if at least fifty (50) Claims are submitted as part of the Mass Arbitration, claimants' counsel and Moore Health LLC will each select an equal number of Claims to be filed in arbitration and resolved individually by different arbitrators. The remaining Claims shall not be filed or deemed filed in arbitration nor shall any arbitration fees be assessed or collected in connection with those claims. After this initial set of proceedings, the parties must engage in a single mediation of all remaining Claims, and Moore Health LLC will pay the mediation fee. Stage Two: If the parties cannot agree how to resolve the remaining Claims (if any) after mediation, claimants' counsel and Moore Health LLC will each select an equal number of Claims per side (not to exceed 50 Claims total) to be filed and to proceed as cases in individual arbitrations as part of Stage Two. After Stage Two is completed, the parties must engage in a single mediation of all remaining Claims, and Moore Health LLC will pay the mediation fee. Upon the completion of the mediation in Stage Two, each remaining Claim (if any) that is not settled or not withdrawn shall be opted out of arbitration and may proceed in a court of competent jurisdiction consistent with the remainder of these Terms.

Notwithstanding anything to the contrary in these Terms, and except as otherwise set forth in this paragraph, the agreement to arbitration may be amended by Moore Health LLC only upon advance notice to you. If Moore Health LLC makes any amendment to this agreement to arbitration (other than renumbering the agreement to align with any other amendment to the Terms) in the future, that amendment shall not apply to any claim that was filed in a legal proceeding or action against Moore Health LLC prior to the effective date of the amendment. The amendment shall apply to all other Claims governed by this agreement to arbitration that have arisen or may arise between you and Moore Health LLC. However, Moore Health LLC may amend this arbitration provision and not provide you notice; in that case, the amendments will not apply to you and the agreement to arbitration contained in these Terms to which you agreed will continue to apply to you and Moore Health LLC as if no amendments were made.

If any part of this arbitration provision is invalid, all other parts of it remain valid. However, if the class action limitation is invalid, then this arbitration provision is invalid in its entirety, provided that the remaining Terms shall remain in full force and effect. This arbitration provision will survive the termination of your use of the Site, the Services, and any other actions with Moore Health LLC.

You may reject this arbitration provision within thirty (30) days of accepting the Terms by emailing Moore Health LLC at info@moorehealthMD.com and including in the subject line "Rejection of Arbitration Provision."

20. Waiver and Severability

No waiver by Moore Health LLC of any term or condition of these Terms shall be deemed a further or continuing waiver of that term or condition or any other term or condition. Any failure by Moore Health LLC to assert a right or provision under these Terms shall not constitute a waiver of that right or provision.

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms continue in full force and effect.

21. Entire Agreement

These Terms and Conditions, together with the Privacy Policy https://moorehealthmd.com/privacy-policy and any additional terms applicable to specific products or services, constitute the entire agreement between you and Moore Health LLC regarding this website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the same subject matter.

22. Contact

For questions about these Terms, to report a concern, or for technical support relating to a purchase, please contact Moore Health LLC at:

Moore Health LLC

201 West Lake St PMB #40748

Chicago, IL 60606

info@moorehealthMD.com